Nexa Design Studios LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit www.nexadesignstudios.com, contact us, or use our services.
1. Information We Collect
We collect information you provide when you contact us, request a quote, or work with us. This may include your name, email address, phone number, business information, project requirements, files, feedback, and billing information.
Our website and hosting systems may also collect technical information, such as your IP address, browser type, device information, pages requested, and access times, depending on the features and settings in use.
Please do not submit passwords, complete payment-card details, patient records, or other sensitive information through general inquiry forms or ordinary messages.
2. How We Use Your Information
We use personal information to:
- Respond to inquiries and prepare proposals.
- Deliver design, development, marketing, and related services.
- Communicate about projects, revisions, and support.
- Manage invoices, payments, and business records.
- Maintain and protect our website and business systems.
- Meet legal obligations and resolve disputes.
If we send promotional communications, we do so in accordance with applicable law. You can request that we stop sending promotional messages by contacting us. Necessary project and billing communications may continue.
3. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support functionality, maintain security, or remember preferences. Third-party features, where enabled, may also use these technologies.
You can manage or delete cookies through your browser settings. Disabling cookies may affect certain website features. Where applicable law requires consent for nonessential technologies, consent must be obtained before those technologies are used.
4. Sharing Your Information
We may share information with providers and contractors who help us operate our business or deliver your project. These may include hosting providers, email services, cloud storage providers, payment processors, and project collaborators.
We may also disclose information when required by law, to protect rights and security, or as part of a business transaction such as a merger or sale, subject to applicable legal requirements.
5. Payments
Payments made through third-party providers are subject to those providers’ privacy policies and security practices. We may receive payment confirmations, transaction references, and billing information needed to maintain our records.
Please use the payment instructions provided with your invoice rather than sending financial credentials through email or website forms.
6. Portfolio and Testimonials
Client work, business names, and testimonials may appear in our portfolio where authorized by the client or the applicable project agreement.
If you have a question about published material featuring you or your business, please contact us.
7. Third-Party Links and Services
Our website may contain links to other websites or services. When you use services such as WhatsApp, external payment platforms, or social networks, their privacy policies apply to their handling of your information.
We are not responsible for the privacy practices of independent third-party websites.
8. Retention and Security
We retain personal information for as long as reasonably necessary to deliver services, provide support, maintain required records, and meet legal obligations. Retention periods vary according to the information and its purpose.
We use reasonable safeguards to protect information. However, no electronic storage or internet transmission method is completely secure.
9. International Processing
We operate remotely and use service providers in different locations. Your information may be processed outside your country of residence, where data protection laws may differ.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
10. Your Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to object to or restrict certain processing or withdraw consent.
Send requests to sam.peterson@nexadesignstudios.com. We may need to verify your identity before responding. Certain records may need to be retained for legal reasons.
Where applicable, you may also raise a concern with your local data protection authority.
11. Children’s Privacy
Our website and services are intended for businesses and adults, not children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
12. Policy Updates
We may update this policy as our practices or legal requirements change. Updates will be posted on this page with a revised date. Additional notice will be provided where required by law.
13. Contact Us
For privacy questions or requests, contact:
Nexa Design Studios LLC
Email: sam.peterson@nexadesignstudios.com
Website: www.nexadesignstudios.com